Summary Job Description
Supporting college faculty and staff in creating accessible, ADA-compliant files in order to support students with disabilities (e.g., captioning videos, teaching staff how to caption videos)
Typical Duties
Assist the E-Learning Coordinator with routine tasks, which most commonly include:
- Meet individually with faculty and staff to answer questions and provide support with using technology to create accessible files
- Caption instructional videos
- Review student-facing publications for accuracy
- Assist students and staff with accessing and using campus technology
- Review, revise, and create technology training resources (e.g., documents, webpages, videos, flyers)
- Assist/present at workshops for students and staff
- Collect student feedback on ways to improve online/hybrid learning at GHC
- Assist with basic administrative tasks (e.g., preparing college-wide announcements)
- Know confidentiality protocols and maintain confidentiality completely
- Special projects and other duties as assigned
Qualifications
- The student in this position will need to be prepared to learn many new technology skills and accessibility/disability practices as well as skills in serving a higher education campus. Training is provided.
- General understanding of computer software and hardware -Working knowledge of Canvas, Email, the Internet, and Microsoft Office (Word, Excel, PowerPoint)
- Strong ability for giving instructions in both written and verbal communication
- Willingness to assist students and staff with computer issues.
- Applicant should be professional, reliable and punctual with good customer service/communication skills, and a helpful attitude.
- Ability to work independently.