Student Assistance Team (STAT)

Grays Harbor College wants you to succeed and we are offering the resources and support you need to do so!

Student Assistance Team (STAT)

The Student Assistant Team (STAT) is the best place to start if you don't know exactly who you need to talk to! Grays Harbor College students are encouraged to take advantage of the newly launched Student Help Desk for all your student needs. A friendly STAT member is available to assist you with your questions or point you in the right direction if your question is beyond the scope of our abilities.

A knowledgeable Student Assistance Team member is available from 9AM to 4PM Monday through Friday to assist students in various areas, including but not limited to:

General Questions

  • What's my Student ID?
  • What's next?
  • How do I find...?

Account issues (MyGHC, Email, Canvas, Office 365)

  • Locked accounts
  • Forgotten passwords
  • Setting Password Recovery Options


  • Navigating and using Canvas
  • Adding Courses to your Dashboard
  • Setting a profile picture for your Canvas Portal
  • Using your Canvas Messaging system
  • Setting notifications

Student Email

  • Accessing your MyGHC email account
  • Downloading email apps on devices
  • Creating a signature

General Computer Operations

  • Connecting to Campus Wi-Fi
  • Clearing browser cookies, cache, or history
  • Updating/Troubleshooting your browser
  • Navigating the Grays Harbor College website
  • Saving files in various formats (png, docx, pdf)

Office 365

  • Downloading Office 365 on personal devices
  • Saving and accessing files to OneDrive
  • Troubleshooting Office 365 Programs

Homework issues

  • Word
  • Excel
  • PowerPoint
  • Canvas
  • Viewing PDF files
  • Cengage