This position will start on September 16
Summary Job Description
TRIO Student Support Services is a federally funded grant program, designed to motivate and support students from disadvantaged backgrounds in their pursuit of a college degree. The mission of TRIO grants is to improve the graduation and transfer rates for students who are first-generation, low-income, or have a documented disability. This position is responsible for providing office assistance and event support, as well as maintaining a social media presence for TRIO Student Support Services at Grays Harbor College.
Typical Duties
- Create marketing materials using Canva or Microsoft Office; post flyers around campus as needed
- Create social media content for TRIO Facebook and lnstagram pages
- Assist with department events, such as orientation, workshops, and End of Year Celebration
- Answer phones, make student appointments, create new student files, and file documents
- accordingly
- Keep snack cabinet stocked; assist with snack order and pick-up
- Follow established guidelines, and respond to inquiries regarding TRIO services and procedures
- Answer basic questions about the TRIO program and eligibility requirements
- Operate a variety of office equipment such as computers and associated software, printers, multi-line phone system, and copy machine
- Communicate with others via electronic means (GHC email, Microsoft Teams, and Canvas)
- Attend professional development events, as needed
- Monitor common-use room for TRIO students and ensure TRIO students sign in
- Attend and contribute to weekly check-in meetings
- Maintain a clean and tidy workspace and shared student space
- Perform related duties as required
- Maintain confidentiality/FERPA
Employee Qualifications
Minimum Qualifications
- Must maintain a 2.0 cumulative GPA or above
- Have a high school diploma or equivalent
- Familiarity with Microsoft Office programs and social media platforms
- Soft skills: welcoming and approachable, strong communication, interpersonal skills, organization, adaptability, reliability, creativity, discretion and confidentiality
Preferred Qualifications
- Previous office work, marketings, and/or photography experience
- Knowledge of current social media trends
- Current TRIO student or share similar background to the students being served