Medical Office Reception Procedures
Course Number:
MEDAS151
Course Credits:
5.00
Course Description:
Oral, written, and telephone skills development appropriate to a medical receptionist setting. Emphasis on professional attitudes and job search readiness. General medical office procedures, including use of electronic medical records and appointment scheduling. 3 theory hours,4 guided practice hours. Vocational program course. May be used as a general elective in the AA degree.
Course Prerequisites:
Prerequisites: Completion of MEDAS 110, 114, and 131 with a grade of "B-" or better.
Course Outcomes:
- Manage appointment schedule using established priorities
- Schedule a patient procedure
- Create a patient’s medical record
- Organize a patient’s medical record
- File patient medical records
- Utilize an EMR
- Input patient data utilizing a practice management system
- Identify different types of appointment scheduling methods
- Identify advantages and disadvantages of the following appointment systems
- manual
- electronic
- Identify critical information required for scheduling patient procedures
- Define types of information contained in the patient’s medical record
- Identify methods of organizing the patient’s medical record based on:
- problem-oriented medical record (POMR)
- source-oriented medical record (SOMR)
- Identify equipment and supplies needed for medical records in order to:
- Create
- Maintain
- Store
- Describe filing indexing rules
- Differentiate between electronic medical records (EMR) and a practice management system
- Explain the purpose of routine maintenance of administrative and clinical equipment
- List steps involved in completing an inventory
- Explain the importance of data back-up
- Explain meaningful use as it applies to EMR