Medical Office Business Procedures

Course Number: 
Course Credits: 
Course Description: 
" This course introduces software, accounts receivable procedures, professionalism and record management in the medical office. 3 theory hours, 4 guided practice hours. Vocational program course. May be used as a general elective in the AA degree."
Course Prerequisites: 
Prerequisite: Completion of MEDAS 151 with a grade of "B-" or better.
Course Outcomes: 
  • Develop a current list of community resources related to patients’ healthcare needs
  • Facilitate referrals to community resources in the role of a patient navigator
  • Perform accounts receivable procedures to patient accounts including posting:
    • charges
    • payments
    • adjustments
  • Prepare a bank deposit
  • Obtain accurate patient billing information
  • Identify different types of appointment scheduling methods
  • Identify advantages and disadvantages of the following appointment systems
    • manual
    • electronic
  • Identify critical information required for scheduling patient procedures
  • Define types of information contained in the patient’s medical record
  • Identify methods of organizing the patient’s medical record based on:
    • problem-oriented medical record (POMR)
    • source-oriented medical record (SOMR)
  • Identify equipment and supplies needed for medical records in order to:
    • Create
    • Maintain
    • Store
  • Describe filing indexing rules
  • Differentiate between electronic medical records (EMR) and a practice management system
  • Explain the purpose of routine maintenance of administrative and clinical equipment
  • List steps involved in completing an inventory
  • Explain the importance of data back-up
  • Explain meaningful use as it applies to EMR