Get Virtual Assistance

Many student services are currently being offered through Zoom virtual lobbies.

To connect to a staff member in a particular department choose from the options below.

Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit Zoom.us/resources for more information and help videos. When you select a department you will be put into a waiting room and a staff member will be with you as soon as possible.

You can also connect with departments by calling into a Zoom lobby or by sending an email.

Calling In

If you would like to call in to a department Zoom lobby, dial one of the phone numbers below, and when prompted, enter the meeting ID for the department (meeting IDs are listed below).

Zoom Phone Numbers
+1 253-215-8782
+1 301-715-8592

* Calling from Chicago, Houston, New York, or San Jose?

Virtual Assistance Lobbies

See individual lobbies for hours
Friday/Saturday/Sunday: Closed

Student Services

Lobby Hours: Monday - Thursday from 9 a.m. - 2 p.m.
Meeting ID: 883-200-857

For assistance with registration appointments, advising appointments, counseling, AccessAbility support, accommodations, Veteran's eligibility, benefits, academic planning, course and program requirements, entry testing, and general student support.

Financial Aid

Lobby Hours: Monday - Thursday from 9 a.m. - 2 p.m. 
Meeting ID: 149-536-941

For general questions regarding financial aid including loans and FAFSA/WASFA applications.

Student Help Desk, eLearning and Technology

Lobby Hours: Monday - Friday from 9 a.m. -  4 p.m.
Meeting ID: 948-6687-5536

If you’re not sure who to ask, start here! A member of the Student Assistance Team (STAT) can assist with a variety of different topics including but not limited to: Zoom, Canvas, account issues, email, Office 365, general inquiries. You can also visit the troubleshooting page for self-help options or request help from the Student Assistance Team to be contacted via email.

Student Life and Emergency Funding

For information about student programs, Harbor Landing Food Pantry, and Student Emergency Funding Requests.

TRiO Lobby

Lobby Hours: Monday - Thursday from 10 a.m. - 2 p.m.
Meeting ID: 345-121-360

Meet with your TRiO advisor to make sure you are ready for next quarter. Or for new students, find out how to become part of the TRiO program.

Transitions Lobby

Lobby Hours: Monday - Thursday from 9 - 10 a.m. & 2:00 – 3:00 p.m.
Meeting ID: 675-605-9524

For assistance with Transitions programs (Pre-College, High School Completion, and ELA).

Workforce Funding Lobby

Lobby Hours: Monday - Thursday from 9 a.m. - 2 p.m. 
Meeting ID: 306-878-569

For assistance with Workforce Funding Programs: Able Bodied Adults Without Dependents (ABAWD) Navigator), Basic Food Education & Training Program (BFET), Early Achievers Grant, Opportunity Grant, WorkFirst Program, Worker Retraining Program